One secure home for everything your clients need
Vibly gives every client a private, HIPAA-compliant portal where they book and join sessions, message you, complete forms, sign agreements, see shared resources, and pay, all in one place, from any browser. One login for them; one client record for you.
A portal isn't just a login
In a single engagement, your client needs to:
Most tools scatter these across five apps and an inbox.On Vibly, it's one login.
How the client portal works on Vibly
From the client's side, working with most practices means five disconnected surfaces: a booking link, an email thread, an invoice from a payment app, a form in one tool, a video link in another. Every seam is friction, and friction shows up as no-shows, unpaid invoices, and unfinished intake forms. The client experience is the practice, whether you coach executives, run wellness programs, or see therapy clients.
Everything in one login
Sessions, messages, forms, agreements, shared files, and payments live in one place a client can actually find. One reviewer compared it to the "my chart" experience patients get from hospitals, and that is the standard client work deserves.
Clients show up prepared
Intake forms and agreements arrive in the portal with email nudges until they are done. By the time the first session starts, the form is complete, the agreement is signed, and the payment is made. The admin happens before the relationship begins, not instead of it.
Booking without the back-and-forth
Clients see upcoming sessions with join links and book new ones from your live availability, without emailing you first. Booking, rescheduling, and reminders run through Scheduling, so the calendar stays yours.
Questions stay in one secure thread
The portal is the client side of Secure Messaging: HIPAA, GDPR, and SOC 2 compliant chat with nothing to install. Client questions land in your workspace, not on your personal phone, and the whole conversation stays attached to the client record.
Built for the way your clients work with you
Why a generic portal tool falls short
A standalone portal tool
- A file drop with a login
- Knows nothing about your sessions, payments, or messages
- One more tool to sync, one more seam to break
- Not built for health information
The Vibly client portal
- Sessions, chat, forms, and payments in one place
- The client side of the platform you already run
- Updates itself, because it is the same system
- HIPAA compliant end to end
Why coaches trust Vibly with the client experience
“I love that everything is in one place. It makes me think of the 'my chart' that doctors and hospitals use. You can set appointments, book calls, process invoices, create or attach your own forms and resources.”
“It has completely replaced my website, booking systems, payment options.”
“Having everything I need in one HIPAA-compliant space—my website, scheduling, resources, client communication, and payments—has saved me time, reduced stress, and allowed me to focus fully on my clients and students.”
Frequently asked questions
Do clients need to download an app?
No. The portal runs in any browser on any device. Clients get there from your booking confirmation and email links.
Is the client portal HIPAA compliant?
Yes. The portal is part of Vibly's HIPAA compliant platform, so messages, forms, and files that touch health information stay protected. For the full picture, see our HIPAA guide for coaches.
What can clients do in the portal?
Book and join sessions, message you securely, complete intake and check-in forms, sign agreements, view shared files and resources, and handle invoices and payments.
Does the portal update when I change something?
Yes, automatically. The portal is the client side of the same platform you run your practice on, not a separate tool that needs syncing. When you update a session, share a file, or send a form, the portal already has it.
Does Vibly work for therapists and behavioral health professionals?
Yes. Because the whole platform is HIPAA compliant, therapists, counselors, and behavioral health professionals give clients the same secure portal experience. See Vibly for therapists.
Can organizations put their own brand on the portal?
Yes. Organizations on Vibly can white-label the member and client portals so the experience carries their brand.